Question 1

Where does the dog training take place?

Accepted Answer

I come to you and conduct the sessions with you and your dog in the privacy of your own home. Client must be present during the entire duration of the dog training sessions. You can view all of my services here. I do not offer board and train services. I offer group training classes twice a month for the graduates of my puppy or dog training program.

Question 2

What method of dog training do you use?

Accepted Answer

My training methods consist of a combination of classical and operant conditioning using positive reinforcement.  You can learn more about me here. I follow the Least Intrusive, Minimally Aversive (LIMA) Effective Behavior Intervention Policy.

Question 3

What are your qualifications?

Accepted Answer

I earned a CDTK (Certified in Dog Training Knowledge) through the Master Course, as well as a Certificate in Dog Training and Behavior through the Core Skills Course at Catch Canine Trainers Academy.

I completed the Aggression in Dogs Master Course with Michael Shikashio - Certificate of Completion in August 2020 from AggressiveDog.com.

CONTINUING EDUCATION:
I have completed over 40 continuing education courses since 2019 on dog training and behavior.
I take one continuing education course on dog training and behavior every other month.
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In addition, I have written three best-selling puppy training books and am the host of the Puppy Talk Podcast.

Question 4

Can you help with dog behavior issues?

Accepted Answer

Yes. My obedience programs help with minor behavior issues such as jumping, play biting, chewing, and barking as part of dog obedience training. Behavior Modification can help with severe behavior issues related to fear, anxiety, stress, or aggression.

Question 5

What are your rates?

Accepted Answer

Our competitive rates, programs, and training are customized for your dog and goals. Please use our contact form for your custom rate quote and availability to train your dog. After receiving the form, I will call you to gather more information and consult with you on the best training options for your dog or puppy.

Question 6

Do you work with all dogs?

Accepted Answer

I work with most breeds of dogs and puppies. Occasionally, there are dogs we will be unable to train, due to aggression or training requests beyond our scope of practice. During a brief phone conversation, I will know if your dog is a good fit for my dog obedience training, and I will be upfront and honest about the recommended steps to train your dog.

Question 7

Do you use shock collars?

Accepted Answer

I do not use shock collars, e-collars, or remote collars for my training. I use a basic leash, collar, or harness, and positive reinforcement.

Question 8

How long are the sessions?

Accepted Answer

The first training session is 90 minutes, and each dog training or behavior modification session is 60 minutes.

Question 9

Do you offer a guarantee?

Accepted Answer

It is unethical to offer a guarantee of your dog's behavior because you can NEVER guarantee the behavior of any living being. We can't even predict our own behavior with 100% accuracy in any given situation, let alone an animal of another species. As a dog trainer in good standing,  I willingly pledge NOT to offer a guarantee of your dog's behavior.

Rest assured, I am committed to providing professional customer service, punctuality, and dedicated support to help you and your dog achieve your training goals.  I will always be accessible to answer any questions after the training is complete, whether by phone or email.

Question 10

What areas do you serve?

Accepted Answer

I service the Huntsville, AL area and surrounding cities within a 25-mile radius of my home. Cities include Huntsville, Madison, Harvest, Athens, Hampton Cove, Owens Cross Roads, Gurley, Hazel Green, Toney, and Meridianville. Please contact me for availability, rates, and other locations served.

Question 11

What is your refund policy?

Accepted Answer

All sessions, packages, and programs are non-refundable and non-transferable if not used. Sessions packages, and programs expire 6 months from the date of the service agreement.

Question 12

What is your cancellation policy?

Accepted Answer

If Client fails to give at least 24 hours cancellation notice, or is not present at time of scheduled appointment, session fees are still due. For a package deal, the session will still be counted as one session.

Question 13

Are you a licensed and insured business?

Accepted Answer

Yes! Top Gun Dog Training, LLC is licensed to do business in the State of Alabama and the City of Huntsville. In addition, we have dog training liability insurance through https://www.petcareins.com.

FAQ

Here you can find a list of our most frequently asked questions.